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    Code of Ethics Definitions Ethics considerations Disciplinary Rules Certification
Application for Certification Form Consumer Complaint Form

Consumer Complaint Form

Consumer

Date:
Complainants Name, Mr. Mrs. Ms.
Address: Street City State
Phone: Home
Work
Cell
Email:
Best way to contact:

Repair

Reason for Initial Repair. (Crash-Maintenance):
Reason for Complaint :
Repair Failure:
Warranty Breach:
Advertising:
Administrative:
Safety Issue:
Other:

Vehicle

Year:
Make:
Model:
Date of Repair:

Attempts to Resolve or Correct

Date/Reason Return Visit 1:
Date/Return Return Visit 2:
Additional Visits:

Insurance

Date of loss:
Name of Company if Applicable:
First Party Claim(your ins co.):
Third Party Claim
(someone else’s ins co.):
Name of Appraiser:
Name of Adjuster:
Insurance Referral Shop:
Consumer Selected Shop:

Amount

Total cost of repair invoice:
Estimated cost of re-repair if known/applicable:
Who inspected vehicle for re-repair:
Desired remedy:
Has another shop inspected the car?
Name of inspection shop and contact person:
Settlement amount desired:
When is vehicle available for inspection?
Would you be available to testify?
      Other Contact:
(Spouse/Parent/Lawyer):
Phone:
ARA of Syracuse. All rights reserved.